Businesses have the ability to create custom content pages to give customers important information about their shop and products. Certain information, like business hours, address, contact details, and cancellation policy are pulled from the system to create content pages automatically for you. To view all existing content pages for your shop, visit Settings > Pages on TRYTN.
This article covers the following topics:
- Create a Content Page
- Edit a Content Page
- Translate a Content Page
- Archive a Content Page
- Sort / Reorder Content Pages
- Frequently Asked Questions about Content Pages
Create a Content Page
To create a new content page, log into your TRYTN account and navigate to Settings > Pages > Create (shown below).
From here, complete the form by entering the information outlined below:
1. Name is a required field that describes the name, or main headline, of the page. Note: You will have the ability to define a separate SEO title under the Advanced Settings explained later in this article.
2. Content is another required field that should contain the main content of the page. You have the ability to format text to suit your needs.
3. Advanced Settings
The Advanced Settings section allows you to set additional metadata about your content page for Search Engine Optimization.
Within this advanced settings screen are three optional metadata fields. This data is used by search engines and some social media platforms when sharing links.
- Meta Description is a short description of the content on the page. As a best practice, it is recommended to keep text in this section to under 255 characters in length.
- Meta Keywords are keywords that help describe your content, as well as synonyms of keywords used in the content of your page. These terms are what people use to find your content on search engines.
- Meta Title allows you to define a title for the page that is more SEO-friendly and not the same as the main heading of the page.
Once all required fields (marked with an asterisk) have been completed, click Save Changes to activate your content page. It will become live to customers within 5 minutes after saving.
Edit a Content Page
To modify an existing content page, navigate to Settings > Pages from your TRYTN account. Locate the content page you wish to edit from either the Active Pages or Archived Pages table.
For Archived Pages:
You must click Actions > Restore to make the page active before you will be able to make edits.
Once your content page is in the Active Pages list:
Select Edit from the Actions menu. You will then be presented with a form showing all current settings for your content page. As you make edits, see our Create a Content Page topic for more information on each input field.
Translate a Content Page
Translating your content pages can be important if you receive business from other countries or from customers who speak other languages. This creates a better user experience for customers with browsers that differ from the language used by your shop.
How Translations Work for your Customers
When a user selects a different language (or views shop pages with a specific language), the translated content will be present. Any content not translated will be presented to the user in English.
How to Translate your Content Pages
To translate content pages from your TRYTN account, navigate to Settings > Pages. Locate the content page you wish to translate from the Active Pages table. (Note: If you do not have a page to translate, please create or restore an archived page.) To the right of the page, find the Actions menu and select Translations to view the Pages - Translations screen.
On this screen, you will see the Default Content you've included for your page in the column on the left. Prior to making any changes, the Translated Content column on the right will be presented in the default language set for your shop.
You will also see a section for meta translations if these were included in your original creation of the content page.
Follow the steps below to translate your page content:
- Select Language: Pick the language you wish to translate your content page into using the dropdown menu provided.
- Translated Content: This column offers the ability to translate each field into another language. Translate the provided content in each of the Default Content fields (on the left) and place the translated text into the corresponding Translated Content field on the right.
- Save Changes: Once your translations are complete, select Save Translations. If you select Cancel, these translation changes will not be saved.
Archive a Content Page
To archive an existing content page, log into your TRYTN account and navigate to Settings > Pages. Find the page you wish to archive from the Active Pages table and select Archive from the Actions menu. The page will then be removed from the active section and placed into the archived section on this page.
To Restore Archived Pages:
You must click Actions > Restore to make the page active to reactivate the page or make any edits.
Sort / Reorder Content Pages
Using sort functionality, you have the ability to change the display order of content pages in your customer navigation. To sort your content pages, navigate to Settings > Pages and select the Sort button. If you do not see the sort button, you may not have enough active content pages. Currently we require a minimum of two active content pages in order to sort.
On the sort screen, you are presented with a list of your active content pages. Simply click and drag the content page to the desired positioning in the list.
Note: Dynamic "About and Contact" and "Cancellation Policy" pages, if present, will not appear in this list and cannot be sorted. The About and Contact page is always the first page in the list and Cancellation Policy is always the last.
Example: The image below shows an example of customer-view navigation pane with several content pages sandwiched between the automated About and Contact and Cancellation Policy pages.
Once your pages are in the order you prefer, select Save to update the page display order.
Frequently Asked Questions about Content Pages
How many content pages can I have?
There is no limit to the number of content pages you can create through TRYTN.
Is there a limit to how much content a page can have?
No, but a general best practice is to not make any content page too long since users will be less likely to read it.
Are there restrictions as to the type of content I can publish?
Any content that makes sense for your business is allowed; however, content that would violate the Terms of Service does not qualify for publication.
Can I share out links to my content pages?
Yes, each content page has a unique URL that can be shared through any medium. Simply copy the URL and include a link wherever needed.
Where can users find my content pages?
Users can find links to your content pages in the main navigation menu on the standard website experience via desktop or mobile viewing. Content pages are not currently available on the embedded solution.
Where does the information for the About and Contact page come from?
The About and Contact page is automatically created using existing shop data (including business hours, address, and contact details) from your Account Information page. Using the numbered sections on this page, hours can be updated under Business Information, address can be updated under Location, and phone/email address can be updated under Contact Information.
Where does the Cancellation Policy content come from?
Content for your cancellation policy is pulled from data entered under the Cancellation Policy section of your shop's Payment Information page. Cancellation policy details can be updated at any time through this page.
Is there a way to remove the About and Contact or Cancellation Policy pages for my shop?
We recommend including your About and Contact and Cancellation Policy pages to make it easier for your customers to find important shop information when needed. If you have included this data in your TRYTN settings, it will automatically be publicly available. However, if you would like to remove these pages, you must remove the data from where it is pulled in the system. The Account Information page can be used to update or remove business hours, address, and contact details, and the Payment Information page can be used to update or remove your cancellation policy.