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Knowledge base
General Concepts
Account Management
3
Create an Account
Forgot Password
Reset Password
Cancellation Policies
1
Informing Customers of Cancellation Policy
Logging In
0
Inventory Setup
Creating Scheduled Events
13
Activity Creation
Schedule Creation
Time Slots
Capacities
Pricing
See all 13 articles
Editing Scheduled Events
9
Edit Activity Description
Updating Pricing
Changing Activity Images
Editing Add-ons
Editing Customer Questions
See all 9 articles
Asset Management Strategies
4
Shared Quantity Asset Management Strategy
Allow Single Use During Set Time Asset Management Strategy
Allow Single Use During Set Time (Up To Time Slot Capacity) Asset Management Strategy
Assign asset strategy
Questions
2
Require Question(s) be Answered
Question Levels
Add-Ons
2
Require an Add-On be Purchased
Set Maximum Quantity of an Add-On
Product Settings
Add-ons
5
Create Add-on
Edit Add-on
Translate Add-on
Archive Add-on
Assigning Tax Rate(s) to Add-Ons
Assets
4
Create an Asset
Frequently Asked Questions about Assets
Edit an Asset
Archive an Asset
Categories
5
Create a Category
Edit a Category
Translate a Category
Archive a Category
Frequently Asked Questions about Categories
Image Gallery
3
Upload an Image
Archive an Image
Frequently Asked Questions about Images
Product Attributes
6
Archive a Product Attribute
Create a Product Attribute
Edit a Product Attribute
Frequently Asked Questions about Product Attributes
Restore an Archived Product Attribute
See all 6 articles
Promotions
5
Create a Promotion
Archive a Promotion
Translate a Promotion
Frequently Asked Questions about Promotions
Types of Promotions
Questions
5
Create a Question
Edit Customer Questions
Translate a Customer Question
Archive a Customer Question
Conditionally Ask Questions
Vouchers
2
Frequently Asked Questions about Vouchers
Translate a Voucher
Reservation Management
New Reservations
3
Manage Availability
Make a Booking
Send Customer an Invoice
Existing Reservations
7
Managing Availability
Upcoming Reservations
View Detailed Transaction Information
Modify an Existing Purchase
Refunds
See all 7 articles
Check-Ins and Ticketing
2
Check In Participant
Check In Transaction
Account Settings
Affiliates
4
Create a New Affilliate
Edit an Existing Affiliate
Archive an Affiliate
Restore an Archived Affiliate
Closed Dates
2
Add a Closed Date
Remove a Close Date
Custom Communications
15
Archive Email Template
Assign Email Templates to Products
Create New Email Template
Delete Email Template
Edit Existing Email Template
See all 15 articles
Custom Labels
4
Set Product Tab Labels
Create Custom Participant Unit Labels
Remove Custom Participant Unit Labels
Translate Custom Labels
Notifications
4
Add a Header Image to Customer Receipt Emails
Add User(s) to Email Notifications
Email Notifications
Remove User(s) from Email Notifications
Payment Settings
2
PayPal
Stripe
Shop Settings
2
Company Policies
Update account settings
Tax Rates and Fees
7
Archive a Tax Rate or Fee
Create a Tax Rate or Fee
Default Tax Rate(s) / Fee(s)
Edit a Tax Rate
Frequently Asked Questions about Tax Rates and Fees
See all 7 articles
Tracking
5
Facebook Pixel
Google Ads Conversion Pixel
Google Analytics
Google Analytics Ecommerce Tracking
Google Analytics Cross-Domain Tracking
User Management
3
Add a User
User Roles and Permissions
Delete a User
Reporting
Custom Reports
3
Overview
Generate a Custom Report
Save a Custom Report
General Reports
2
Overall Report
Exporting Reports
Integrations
Expedia
0
SmartWaiver
4
Connecting Smartwaiver to TRYTN
Frequently Asked Questions about SmartWaiver Integration
Linking SmartWaiver Templates to Products
Adding integrated Smartwaiver links in email templates
TRYTN
2
Linking to TRYTN
Embedding with TRYTN
Viator
1
TripAdvisor Experiences Integration Instructions
Check In
Check In Process
0
Profile
External Login Providers
0
Passwords
1
Change Password
Two-Factor Authentication
2
What is Two-Factor Authentication (2FA)?
Disabling Two-Factor Authentication
