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New support ticket
Check ticket status
Knowledge base
Account Settings
Affiliates
4
Create a New Affilliate
Edit an Existing Affiliate
Archive an Affiliate
Restore an Archived Affiliate
Business Profile
5
Update account settings
Create Business Description
Types of Phone Numbers
Adding Phone Number(s)
Remove Phone Number(s)
Closed Dates
2
Add a Closed Date
Remove a Close Date
Custom Communications
16
Archive Email Template
Assign Email Templates to Products
Create New Email Template
Delete Email Template
Edit Existing Email Template
See all 16 articles
Custom Labels
4
Set Product Tab Labels
Create Custom Participant Unit Labels
Remove Custom Participant Unit Labels
Translate Custom Labels
Notifications
4
Add a Header Image to Customer Receipt Emails
Add User(s) to Email Notifications
Email Notifications
Remove User(s) from Email Notifications
Pages
7
Create a Content Page
Edit a Content Page
Translate a Content Page
Archive a Content Page
Restore an Archived Content Page
See all 7 articles
Payment Settings
4
Create Cancellation Policy
PayPal
Stripe
Saving payment information
Payment Tagging
4
Add Payment Tag
Archive Payment Tag
Edit Payment Tag
Restore Payment Tag
Preferences
2
Time Format
Turn off walk-through instruction text
Staff Management and Roles
6
Archive Staff Role
Create a Staff Role
Edit Staff Role
Translate Staff Role
Restore Archived Staff Role
See all 6 articles
Tax Rates and Fees
7
Archive a Tax Rate or Fee
Create a Tax Rate or Fee
Default Tax Rate(s) / Fee(s)
Edit a Tax Rate
Frequently Asked Questions about Tax Rates and Fees
See all 7 articles
Tracking
9
Creating Fixed Audiences within AdRoll
Facebook Pixel
Google Ads Conversion Pixel
Google Analytics
Google Analytics Ecommerce Tracking
See all 9 articles
User Management
3
Add a User
User Roles and Permissions
Delete a User
Credit Card Reader
2
Credit Card Reader Setup (for Stripe Users)
Enable email receipts for terminal purchases
Merchandise
2
Create a Merchandise Listing
Create and Sell Gift Cards
Profile
1
Turn off "how-to" pop-ups
Check In
Check In Process
1
QR Code Ticket Scan
Manifests
1
View Staff Assignments on Manifest
General Concepts
Account Management
4
Create an Account
Forgot Password
Reset Password
How to create website shortcuts on smartphones (Mobile App)
Cancellation Policies
1
Informing Customers of Cancellation Policy
Dashboards
10
Adding Widget(s) to a Dashboard
Creating a Dashboard
Dashboard Layout Types
Deleting a Dashboard
Frequently Asked Questions about Dashboards
See all 10 articles
Internationalization and Localization
2
Supported Currencies
Supported Languages
Logging In
0
Technology
1
Supported Browsers
Integrations
Expedia
0
Mailchimp
1
Enabling Mailchimp
SmartWaiver
4
Connecting Smartwaiver to TRYTN
Frequently Asked Questions about SmartWaiver Integration
Linking SmartWaiver Templates to Products
Adding integrated Smartwaiver links in email templates
TRYTN
3
Linking to TRYTN
Embedding with TRYTN
Third-Party Linking to TRYTN
Viator
1
TripAdvisor Experiences Integration Instructions
Inventory Setup
Creating Scheduled Events
14
Activity Creation
Schedule Creation
Time Slots
Capacities
Pricing
See all 14 articles
Editing Scheduled Events
8
Edit Activity Description
Updating Pricing
Changing Activity Images
Editing Available Capacties
Block Availability
See all 8 articles
Asset Management Strategies
3
Shared Quantity Asset Management Strategy
Allow Single Use During Set Time (Up To Time Slot Capacity) Asset Management Strategy
Assign asset strategy
Questions
2
Require Question(s) be Answered
Question Levels
Add-Ons
3
Require an Add-On be Purchased
Set Maximum Quantity of an Add-On
Assign Add-on
Profile
External Login Providers
2
Logging in with Google
Logging in with Microsoft
Internationalization and Localization
1
Setting your Default Language
Passwords
1
Change Password
SMS Text Notifications
2
Enabling SMS Text Order Confirmation Notifications
Disabling SMS Text Order Confirmation Notifications
Two-Factor Authentication
3
What is Two-Factor Authentication (2FA)?
Disabling Two-Factor Authentication
Enabling Two-Factor Authentication
Product Settings
Add-ons
6
Create Add-on
Edit Add-on
Translate Add-on
Archive Add-on
Assigning Tax Rate(s) to Add-Ons
See all 6 articles
Assets
4
Create an Asset
Frequently Asked Questions about Assets
Edit an Asset
Archive an Asset
Categories
5
Create a Category
Edit a Category
Translate a Category
Archive a Category
Frequently Asked Questions about Categories
Image Gallery
4
Upload an Image
Archive an Image
Frequently Asked Questions about Images
Creating images in rectangle dimensions
Product Attributes
6
Archive a Product Attribute
Create a Product Attribute
Edit a Product Attribute
Frequently Asked Questions about Product Attributes
Restore an Archived Product Attribute
See all 6 articles
Promotions
5
Create a Promotion
Archive a Promotion
Translate a Promotion
Frequently Asked Questions about Promotions
Types of Promotions
Questions
5
Create a Question
Edit Customer Questions
Translate a Customer Question
Archive a Customer Question
Conditionally Ask Questions
Vouchers
3
Frequently Asked Questions about Vouchers
Translate a Voucher
Add Voucher Codes
Reporting
Custom Reports
4
Overview
Generate a Custom Report
Save a Custom Report
Custom Report Field Definitions
General Reports
5
Affiliate Report
Customers Report
Exporting Reports
Sales Reports
Migrate FareHarbor Reservations
Reporting
1
Report Options
Reservation Management
Check-Ins and Ticketing
2
Check In Participant
Check In Transaction
Existing Reservations
12
Upcoming Reservations
View Detailed Transaction Information
Edit an Existing Purchase (partial refunds, upcharges, etc.)
Refunds (How to cancel a booking)
Issuing Partial Refunds
See all 12 articles
New Reservations
3
Add Availability to individual product dates/time
Make a Booking
Send Customer an Invoice
Staff Management
3
Assigning Staff to Occurrences and Role(s) to Staff
Remove Staff from Occurrence
Staff Management Steps
