TRYTN

Affiliates 4

• Create a New Affilliate
• Edit an Existing Affiliate
• Archive an Affiliate
• Restore an Archived Affiliate

Business Profile 5

• Update account settings
• Create Business Description
• Types of Phone Numbers
• Adding Phone Number(s)
• Remove Phone Number(s)

Closed Dates 2

• Add a Closed Date
• Remove a Close Date

Custom Communications 16

• Archive Email Template
• Assign Email Templates to Products
• Create New Email Template
• Delete Email Template
• Edit Existing Email Template

See all 16 articles

Custom Labels 4

• Set Product Tab Labels
• Create Custom Participant Unit Labels
• Remove Custom Participant Unit Labels
• Translate Custom Labels

Notifications 4

• Add a Header Image to Customer Receipt Emails
• Add User(s) to Email Notifications
• Email Notifications
• Remove User(s) from Email Notifications

Pages 7

• Create a Content Page
• Edit a Content Page
• Translate a Content Page
• Archive a Content Page
• Restore an Archived Content Page

See all 7 articles

Payment Settings 4

• Create Cancellation Policy
• PayPal
• Stripe
• Saving payment information

Payment Tagging 4

• Add Payment Tag
• Archive Payment Tag
• Edit Payment Tag
• Restore Payment Tag

Preferences 2

• Time Format
• Turn off walk-through instruction text

Staff Management and Roles 6

• Archive Staff Role
• Create a Staff Role
• Edit Staff Role
• Translate Staff Role
• Restore Archived Staff Role

See all 6 articles

Tax Rates and Fees 7

• Archive a Tax Rate or Fee
• Create a Tax Rate or Fee
• Default Tax Rate(s) / Fee(s)
• Edit a Tax Rate
• Frequently Asked Questions about Tax Rates and Fees

See all 7 articles

Tracking 9

• Creating Fixed Audiences within AdRoll
• Facebook Pixel
• Google Ads Conversion Pixel
• Google Analytics
• Google Analytics Ecommerce Tracking

See all 9 articles

User Management 3

• Add a User
• User Roles and Permissions
• Delete a User

Credit Card Reader 2

• Credit Card Reader Setup (for Stripe Users)
• Enable email receipts for terminal purchases

Merchandise 2

• Create a Merchandise Listing
• Create and Sell Gift Cards

Profile 1

• Turn off "how-to" pop-ups

Product Settings 1

• How to archive a product

Check In Process 1

• QR Code Ticket Scan

Manifests 1

• View Staff Assignments on Manifest

Account Management 4

• Create an Account
• Forgot Password
• Reset Password
• How to create website shortcuts on smartphones (Mobile App)

Cancellation Policies 1

• Informing Customers of Cancellation Policy

Dashboards 10

• Adding Widget(s) to a Dashboard
• Creating a Dashboard
• Dashboard Layout Types
• Deleting a Dashboard
• Frequently Asked Questions about Dashboards

See all 10 articles

Internationalization and Localization 2

• Supported Currencies
• Supported Languages

Logging In 0

Technology 1

• Supported Browsers

API Keys 1

• Retrieve API Key

Expedia 0

Mailchimp 1

• Enabling Mailchimp

SmartWaiver 4

• Connecting Smartwaiver to TRYTN
• Frequently Asked Questions about SmartWaiver Integration
• Linking SmartWaiver Templates to Products
• Adding integrated Smartwaiver links in email templates

TRYTN 5

• Linking to TRYTN
• Embedding with TRYTN
• Third-Party Linking to TRYTN
• Calendar Widget
• Add TRYTN to website

Viator 1

• TripAdvisor Experiences Integration Instructions

Creating Scheduled Events 14

• Activity Creation
• Schedule Creation
• Time Slots
• Capacities
• Pricing

See all 14 articles

Editing Scheduled Events 8

• Edit Activity Description
• Updating Pricing
• Changing Activity Images
• Editing Available Capacties
• Block Availability

See all 8 articles

Asset Management Strategies 3

• Shared Quantity Asset Management Strategy
• Allow Single Use During Set Time (Up To Time Slot Capacity) Asset Management Strategy
• Assign asset strategy

Questions 2

• Require Question(s) be Answered
• Question Levels

Add-Ons 3

• Require an Add-On be Purchased
• Set Maximum Quantity of an Add-On
• Assign Add-on

External Login Providers 2

• Logging in with Google
• Logging in with Microsoft

Internationalization and Localization 1

• Setting your Default Language

Passwords 1

• Change Password

SMS Text Notifications 2

• Enabling SMS Text Order Confirmation Notifications
• Disabling SMS Text Order Confirmation Notifications

Two-Factor Authentication 3

• What is Two-Factor Authentication (2FA)?
• Disabling Two-Factor Authentication
• Enabling Two-Factor Authentication

Add-ons 6

• Create Add-on
• Edit Add-on
• Translate Add-on
• Archive Add-on
• Assigning Tax Rate(s) to Add-Ons

See all 6 articles

Assets 4

• Create an Asset
• Frequently Asked Questions about Assets
• Edit an Asset
• Archive an Asset

Categories 5

• Create a Category
• Edit a Category
• Translate a Category
• Archive a Category
• Frequently Asked Questions about Categories

Image Gallery 4

• Upload an Image
• Archive an Image
• Frequently Asked Questions about Images
• Creating images in rectangle dimensions

Product Attributes 7

• Archive a Product Attribute
• Create a Product Attribute
• Edit a Product Attribute
• Frequently Asked Questions about Product Attributes
• Restore an Archived Product Attribute

See all 7 articles

Promotions 5

• Create a Promotion
• Archive a Promotion
• Translate a Promotion
• Frequently Asked Questions about Promotions
• Types of Promotions

Questions 5

• Create a Question
• Edit Customer Questions
• Translate a Customer Question
• Archive a Customer Question
• Conditionally Ask Questions

Vouchers 3

• Frequently Asked Questions about Vouchers
• Translate a Voucher
• Add Voucher Codes

Custom Reports 4

• Overview
• Generate a Custom Report
• Save a Custom Report
• Custom Report Field Definitions

General Reports 5

• Affiliate Report
• Customers Report
• Exporting Reports
• Sales Reports
• Migrate FareHarbor Reservations

Reporting 1

• Report Options

Check-Ins and Ticketing 2

• Check In Participant
• Check In Transaction

Existing Reservations 12

• Upcoming Reservations
• View Detailed Transaction Information
• Edit an Existing Purchase (partial refunds, upcharges, activity changes, etc.)
• Refunds (How to cancel a booking)
• Issuing Partial Refunds

See all 12 articles

New Reservations 3

• Add Availability to individual product dates/time
• Enter a New Transaction
• Send Customer an Invoice

Staff Management 3

• Assigning Staff to Occurrences and Role(s) to Staff
• Remove Staff from Occurrence
• Staff Management Steps