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New support ticket
Check ticket status
Knowledge base
Account Settings
Affiliates
4
Create a New Affilliate
Edit an Existing Affiliate
Archive an Affiliate
Restore an Archived Affiliate
Business Profile
5
Update account settings
Create Business Description
Types of Phone Numbers
Adding Phone Number(s)
Remove Phone Number(s)
Closed Dates
2
Add a Closed Date
Remove a Close Date
Custom Communications
22
Archive Email Template
Assign Email Templates to Products
Create New Email Template
Delete Email Template
Edit Existing Email Template
See all 22 articles
Custom Labels
4
Set Product Tab Labels
Create Custom Participant Unit Labels
Remove Custom Participant Unit Labels
Translate Custom Labels
Notifications
4
Add Image to Customer Receipt Emails
Add User(s) to Email Notifications
Email Notifications
Remove User(s) from Email Notifications
Pages
7
Create a Content Page
Edit a Content Page
Translate a Content Page
Archive a Content Page
Restore an Archived Content Page
See all 7 articles
Payment Settings
6
Create Cancellation Policy
PayPal
Stripe
Saving payment information
Stripe Payouts
See all 6 articles
Payment Tagging
4
Add Payment Tag
Archive Payment Tag
Edit Payment Tag
Restore Payment Tag
Preferences
2
Time Format
Turn off walk-through instruction text
Staff Management and Roles
6
Archive Staff Role
Create a Staff Role
Edit Staff Role
Translate Staff Role
Restore Archived Staff Role
See all 6 articles
Tax Rates and Fees
7
Archive a Tax Rate or Fee
Create a Tax Rate or Fee
Default Tax Rate(s) / Fee(s)
Edit a Tax Rate
Frequently Asked Questions about Tax Rates and Fees
See all 7 articles
Tracking
9
Creating Fixed Audiences within AdRoll
Facebook Pixel
Google Ads Conversion Pixel
Google Analytics
Google Analytics Ecommerce Tracking
See all 9 articles
User Management
3
Add a User
User Roles and Permissions
Delete a User
Credit Card Reader
2
Credit Card Reader Setup (for Stripe Users)
Enable email receipts for terminal purchases
Merchandise
2
Create a Merchandise Listing
Create and Sell Gift Cards
Profile
1
Turn off "how-to" pop-ups
Product Settings
1
How to archive a product
Check In
Check In Process
1
QR Code Ticket Scan
Manifests
1
View Staff Assignments on Manifest
General Concepts
Account Management
5
Create an Account
Forgot Password
Reset Password
How to create website shortcuts on smartphones (Mobile App)
Waivers
Cancellation Policies
1
Informing Customers of Cancellation Policy
Dashboards
10
Adding Widget(s) to a Dashboard
Creating a Dashboard
Dashboard Layout Types
Deleting a Dashboard
Frequently Asked Questions about Dashboards
See all 10 articles
Internationalization and Localization
2
Supported Currencies
Supported Languages
Logging In
0
Technology
1
Supported Browsers
Integrations
API Keys
1
Retrieve API Key
Expedia
0
Mailchimp
1
Enabling Mailchimp
SmartWaiver
5
Connecting Smartwaiver to TRYTN
Frequently Asked Questions about SmartWaiver Integration
Linking SmartWaiver Templates to Products
Adding integrated Smartwaiver links in email templates
Increase SmartWaiver Signatures
TRYTN
8
Linking to TRYTN
Embedding with TRYTN
Third-Party Linking to TRYTN
Calendar Widget
Add TRYTN to website
See all 8 articles
Viator
1
TripAdvisor Experiences / Viator Integration Instructions
Zapier
28
Connecting to TRYTN in Zapier
How to Create a Zap
Integrating TRYTN with ActiveCampaign
Integrating TRYTN with Agile CRM
Integrating TRYTN with Autopilot
See all 28 articles
Inventory Setup
Creating Scheduled Events
14
Product Creation
Schedule Creation
Time Slots
Capacities
Pricing
See all 14 articles
Editing Scheduled Events
9
Edit Activity Description
Updating Pricing
Changing Activity Images
Editing Customer Questions
Editing Available Capacties
See all 9 articles
Asset Management Strategies
3
Shared Quantity Asset Management Strategy
Allow Single Use During Set Time (Up To Time Slot Capacity) Asset Management Strategy
Assign asset strategy
Questions
2
Require Question(s) be Answered
Question Levels
Add-Ons
3
Require an Add-On be Purchased
Set Maximum Quantity of an Add-On
Assign Add-on
Profile
External Login Providers
2
Logging in with Google
Logging in with Microsoft
Internationalization and Localization
1
Setting your Default Language
Passwords
1
Change Password
SMS Text Notifications
2
Enabling SMS Text Order Confirmation Notifications
Disabling SMS Text Order Confirmation Notifications
Two-Factor Authentication
3
What is Two-Factor Authentication (2FA)?
Disabling Two-Factor Authentication
Enabling Two-Factor Authentication
Product Settings
Add-ons
6
Create Add-on
Edit Add-on
Translate Add-on
Archive Add-on
Assigning Tax Rate(s) to Add-Ons
See all 6 articles
Assets
4
Create an Asset
Frequently Asked Questions about Assets
Edit an Asset
Archive an Asset
Categories
5
Create a Category
Edit a Category
Translate a Category
Archive a Category
Frequently Asked Questions about Categories
Image Gallery
5
Upload an Image
Archive an Image
Frequently Asked Questions about Images
Creating images in rectangle dimensions
How to create image on rectangle background
Product Attributes
7
Archive a Product Attribute
Create a Product Attribute
Edit a Product Attribute
Frequently Asked Questions about Product Attributes
Restore an Archived Product Attribute
See all 7 articles
Promotions
5
Create a Promotion
Archive a Promotion
Translate a Promotion
Frequently Asked Questions about Promotions
Types of Promotions
Questions
5
Create a Question
Edit Customer Questions
Translate a Customer Question
Archive a Customer Question
Conditionally Ask Questions
Vouchers
3
Frequently Asked Questions about Vouchers
Translate a Voucher
Add Voucher Codes
Reporting
Custom Reports
5
Overview
Generate a Custom Report
Save a Custom Report
Custom Report Field Definitions
Assign Custom Manifest
General Reports
6
Affiliate Report
Customers Report
Exporting Reports
Sales Reports
Migrate FareHarbor Reservations
See all 6 articles
Reporting
1
Report Options
Reservation Management
Check-Ins and Ticketing
2
Check In Participant
Check In Transaction
Existing Reservations
12
Managing Availability and Overriding Pricing
Upcoming Reservations
View Detailed Transaction Information
Edit an Existing Purchase (partial refunds, upcharges, activity changes, etc.)
Refunds (How to cancel a booking)
See all 12 articles
New Reservations
4
Add Availability to individual product dates/time
Enter a New Transaction
Send Customer an Invoice
Create QR code for a TRYTN product listing
Staff Management
3
Assigning Staff to Occurrences and Role(s) to Staff
Remove Staff from Occurrence
Staff Management Steps
