Video about editing an existent purchase.


Access Transaction details page by:

  1. Dashboard > Click booking > Details OR
  2. Transactions > search transactions by buyer name, transaction ID or email address > Actions > Details OR
  3. Check In > Actions > Details 


From Details Page: Click Actions > Edit >



Make any changes (including adding or removing participants, changing price points, overriding pricing, adding/removing different products, adding/removing add-ons, etc.). Note: If you "remove participant or item", you can enter in any cancellation fee that you would like to charge > Review and Checkout


Review changes and approve partial refund, upcharge if applicable > Finish


To change product/activity on a transaction:  Actions > Edit > Continue Shopping (at bottom of screen) > Add new product details > Click "Remove cart item" for original product > Review and Checkout > Finalize purchase/partial refund/etc.


Option to resend updated confirmation emails: Actions > Re-send confirmation email.