Partial Refund - Depending on the partial refund you want to give to customer, there are 2 options:

  1. Edit an activity to a less expensive price point or product offering: How to modify an existing purchase 
  2. To change an activity/price of specific participants: 
    1. Add pricing option: Products > Scheduled > Actions > Schedule > add pricing option to applicable time slot > Save Changes

    2. Update Transaction: Transactions > Actions > Details > Edit > add note describing change > Update pricing selection > Next > Complete steps

    3. Remove pricing option: Products > Scheduled > Actions > Schedule > remove pricing option to applicable time slot > Save Changes