The following is a sample pre-activity email that would be sent to customers days before an activity was scheduled to be consumed.  You are more than welcome to use this sample email as a template for your own:


Hi [BUYER_NAME],


We're excited for your upcoming rafting trip with us and wanted to remind you to bring a few important items:

  • Sunscreen
  • Swimsuit
  • Close-toed shoes
  • Sunglasses
  • Bottled water

The following items are never allowed on our rafting trips:

  • Alcohol
  • Glass bottles
  • Illegal drugs

To find us head East on I-70 to exit 240. From there head South for 7.5 miles and turn right. You will see a sign for us and a large red building. Parking is on the west side of the building.  Our address:


[BUSINESS_ADDRESS_1]

[BUSINESS_CITY], [BUSINESS_STATE] [BUSINESS_POSTAL_CODE]

[BUSINESS_PHONE]


Note: If you set a "Pre-activity" email to send 3 days before a trip start time and a customer books 1 day before their trip start time, they will still receive the pre-activity email.