The following is an example user driven email.  You can use this sample email as a template to create your own canned email responses.


Hi [BUYER_NAME],


We regret to inform you that we have to cancel your upcoming event with [BUSINESS_NAME] due to inclement weather. Please contact us at [BUSINESS_EMAIL] or [BUSINESS_PHONE] to let us know if you would like a full refund or wish to be rescheduled to a later date.


Regards,


[BUSINESS_NAME] team