Transactions Details Page
- From Dashboard > Details OR
- Checkin > Details OR
- Transactions > search transactions by buyer name, transaction ID or email address > Actions > Details
Actions > Edit > Remove participant/item from cart > Check box for "Charge Cancellation Fee?" > enter cancellation fee > Next
Review changes > Finish
Note: To remove participant/item without issuing a refund, enter the cancellation fee of the total amount of participant/item (including sub-total, fees, taxes, etc.)