Transactions Details Page

  1. From Dashboard > Details OR
  2. Checkin > Details OR
  3. Transactions search transactions by buyer name, transaction ID or email address > Actions > Details

Actions > Edit  > Remove participant/item from cart  > Check box for "Charge Cancellation Fee?" > enter cancellation fee >  Next

Review change> Finish

Note: To remove participant/item without issuing a refund, enter the cancellation fee of the total amount of participant/item (including sub-total, fees, taxes, etc.)