Existing Reservations

Managing booked reservations

Managing Availability
In order to manage availability, log into your account and navigate to Products > Scheduled Events/Unscheduled Events and click on the desired Event I...
Tue, 18 Jun, 2019 at 6:04 PM
Upcoming Reservations
View Upcoming Reservations In order to view all upcoming future reservations, log into your account and navigate to the Dashboard.  You can choose to view ...
Tue, 18 Jun, 2019 at 6:16 PM
View Detailed Transaction Information
Once a reservation has been made in the system, it is assigned a Transaction ID. In order to look up details of a specific transaction, navigate to the TRAN...
Tue, 18 Jun, 2019 at 10:02 PM
Modify an Existing Purchase
Transactions > search transactions by buyer name, transaction ID or email address > Actions > Details Click "+" next to activ...
Wed, 19 Jun, 2019 at 9:25 PM
Refunds
Refunding a Purchase In order to issue refunds, log into your account and navigate to Transactions.  In the “Search” box you can find the desired transa...
Wed, 19 Jun, 2019 at 5:33 PM
Transaction-Specific Communication History
Within each transaction details page you will see a list of communications that were sent as part of that transaction. This information can be extremely hel...
Thu, 22 Aug, 2019 at 9:45 AM
Sending Canned Email Messages
Sometimes weather happens or assets break down and you are unable to carry out a tour or activity. In these instances you can quickly contact everyone who h...
Thu, 27 Jun, 2019 at 9:38 AM
Types of Communication History Events
There are several message history events that could be shown for a given message. Below is a brief description of each history event type. Send - The mo...
Thu, 22 Aug, 2019 at 9:50 AM