Existing Reservations
Managing booked reservations
View Upcoming Reservations In order to view all upcoming future reservations, log into your account and navigate to the Dashboard. You can choose to view ...
Tue, 18 Jun, 2019 at 6:16 PM
Once a reservation has been made in the system, it is assigned a Transaction ID. In order to look up details of a specific transaction, navigate to the TRAN...
Tue, 17 Dec, 2019 at 10:17 AM
Get to transaction details page from option 1 OR 2 Click activity date/time from calendar > Click "Details" next to booking Transactions ...
Tue, 13 Oct, 2020 at 2:29 PM
Refunding a Purchase In order to issue refunds, log into your account and navigate to Transactions. In the “Search” box you can find the desired transa...
Mon, 24 Feb, 2020 at 8:32 AM
Partial Refund - Depending on the partial refund you want to give to customer, there are 2 options: Edit an activity to a less expensive price point or pr...
Thu, 2 Jan, 2020 at 10:12 PM
Within each transaction details page you will see a list of communications that were sent as part of that transaction. This information can be extremely hel...
Thu, 22 Aug, 2019 at 9:45 AM
Sometimes weather happens or assets break down and you are unable to carry out a tour or activity. In these instances you can quickly contact everyone who h...
Thu, 27 Jun, 2019 at 9:38 AM
There are several message history events that could be shown for a given message. Below is a brief description of each history event type. Send - The mo...
Thu, 22 Aug, 2019 at 9:50 AM
Transactions Details Page From Dashboard > Details OR Checkin > Details OR Transactions > search transactions by buyer name, transaction ID or ...
Sun, 4 Oct, 2020 at 6:47 PM
Access Transaction details page by: Dashboard > Click booking > Details OR Transactions > search transactions by buyer name, transaction ID or e...
Wed, 7 Oct, 2020 at 2:52 PM