Existing Reservations
Managing booked reservations
In order to manage availability, log into your account and navigate to the product details page. There are a few options to navigate to the product detai...
Mon, 1 Feb, 2021 at 2:06 PM
View Upcoming Reservations In order to view all upcoming future reservations, log into your account and navigate to the Dashboard. You can choose to view ...
Tue, 18 Jun, 2019 at 6:16 PM
Once a reservation has been made in the system, it is assigned a Transaction ID. In order to look up details of a specific transaction, navigate to the TRAN...
Tue, 17 Dec, 2019 at 10:17 AM
Access Transaction details page by: Dashboard > Click booking > Details OR Transactions > search transactions by buyer name, transaction ID or e...
Wed, 10 Mar, 2021 at 12:55 PM
Instructions on how to authorize a full refund and/or cancel a booking below. If you are looking to issue a partial refund, please reference article How to ...
Thu, 4 Mar, 2021 at 9:43 PM
Within each transaction details page you will see a list of communications that were sent as part of that transaction. This information can be extremely hel...
Thu, 22 Aug, 2019 at 9:45 AM
Sometimes weather happens or assets break down and you are unable to carry out a tour or activity. In these instances you can quickly contact everyone who h...
Thu, 27 Jun, 2019 at 9:38 AM
There are several message history events that could be shown for a given message. Below is a brief description of each history event type. Send - The mo...
Thu, 3 Dec, 2020 at 3:55 PM
Transactions Details Page From Dashboard > Details OR Checkin > Details OR Transactions > search transactions by buyer name, transaction ID or ...
Sun, 4 Oct, 2020 at 6:47 PM
Access Transaction details page by: Dashboard > Click booking > Details OR Transactions > search transactions by buyer name, transaction ID or e...
Thu, 12 Nov, 2020 at 11:52 AM