Questions

Create a Question
In order to create an question, log into your account and navigate to Products > Settings > Questions.  To create the new question select Add New i...
Wed, 5 Jun, 2019 at 1:50 PM
Edit Customer Questions
In order to edit an add-on, log into your account and navigate to Products > Settings> Questions.  The screen will contain two sections, one for activ...
Fri, 29 Mar, 2019 at 10:17 AM
Translate a Customer Question
Translating your questions can be important if you receive business from other countries or from customers who speak other languages. This increases user en...
Fri, 29 Mar, 2019 at 10:18 AM
Archive a Customer Question
In order to archive a question, log into your account and navigate to Products > Settings> Questions.  The screen will contain two sections, one for a...
Fri, 29 Mar, 2019 at 10:18 AM
Conditionally Ask Questions
The TRYTN platform supports the ability for a customer to be asked additional questions based on the answer to a given question. This is useful to enhance t...
Tue, 19 Mar, 2019 at 5:20 PM