Custom Communications

Sample Email Template: Post-Purchase
The following is an example email that could be sent out days after a purchase was made. Feel free to use this sample email to create your own. Hi [BUYE...
Wed, 1 May, 2019 at 3:18 PM
Sample Email Template: User Driven
The following is an example user driven email.  You can use this sample email as a template to create your own canned email responses. Hi [BUYER_NAME], ...
Wed, 1 May, 2019 at 3:11 PM
Testing an Email Template
After creating an email template, you might want to send a test email to see how it looks. Settings > Custom Communications > Actions > Send Te...
Tue, 11 Jun, 2019 at 9:18 PM
Translate an Email Template
Translating an email into another language is extremely easy. Simply create a new email template or edit an existing from Settings > Custom Communication...
Wed, 5 Jun, 2019 at 1:46 PM
Types of Email Templates
TRYTN currently supports four main types of email templates. Each template can be utilized in different situations.  Pre-Activity This email template t...
Wed, 1 May, 2019 at 2:03 PM
How to send a user-driven email
After a user-driven email is created, the option to "send message" displays on the details page. Two options for accessing the details page: ...
Fri, 10 Apr, 2020 at 12:14 PM