You may have a situation where your shop provides a scheduled activity that has varying prices depending on the season. During peak season, the pricing may be higher than off-season rates. When creating your activity on TRYTN, you can easily set up this pricing variation under the Scheduled Activities Schedule Settings tab. Here's how:
STEP 1: Navigate to Schedule Settings
For a New Activity
For an Existing Activity
To make edits to Schedule Settings for an existing activity, navigate to your scheduled product from the Products link in the TRYTN site navigation. Then click the associated Actions menu and select Schedule Settings for your activity.
STEP 2: Set Up PEAK SEASON Occurrence Time Slot
On the Schedule Settings page, you will see a table of available time slots for your activity. For this scenario, we will set up 2 time slots with different start and end times: one for peak season occurrences and another for off-season occurrences.
To add the first new time slot, click the +Add button on this page. (Or, to edit an existing time slot, find the time you wish to update from the Time Slots table, and then click Edit under the associated Actions menu.)
Next, you will set up your time slot, starting with Section 1: Offered Times.
Here, you will enter the start and end time for your activity, purchase cut off timing, and select any other variables that apply to this particular event. When finished, select Save and Continue. (Note: For more detailed instructions on each section under Scheduled Settings, see our article Scheduled Activities - Schedule Settings.)
Next, under Section 2: Recurrence Settings, you will identify which days of the week your activity will occur and set any applicable recurrence patterns. In this scenario, we will assume our activity occurs on Friday, Saturday and Sunday during both peak season and off-season dates.
For recurrence start date and end date, we will focus in this scenario on the start and end dates for peak season. In this example, we have chosen peak season dates of May 1st-September 15th.
In addition, you should include the recurrence pattern and select any applicable checkboxes. When finished, select Save and Continue. (Note: See Scheduled Activities - Schedule Settings for more detailed instructions on each section under Scheduled Settings, if needed.)
Next, under Section 3: Pricing, you will indicate the price for your activity. In this scenario, we will insert the peak season price.
Note: If you charge different prices for ticket tiers (e.g., adult versus child tickets) you may need to create additional price labels (such as "Age 18+/Peak Season" and "Child/Peak Season"). After clicking Save and Continue, you can do this by clicking on +Add and creating any necessary variations.
Finally, move on to Section 4: Capacity to set your activity's capacity limits and assign any asset management strategies needed for this activity. (Note: See Scheduled Activities - Schedule Settings for more detailed instructions on Capacity settings, if needed.)
When complete, click Save and Continue at the bottom of the screen. You will then see your time slot added to the Time Slots table on the Schedule Settings page.
STEP 3: Set Up OFF-SEASON Occurrence Time Slot
Next, you will go through this process once more, but this time you will create a time slot for the activity's off-season occurrences. Click +Add and simply repeat the steps above for off-season dates, including the decreased booking cost.
The areas that will be different for this scenario are as follows:
Recurrence Settings > Start Date and End Date (September 16th-April 30th)
Pricing > Price Label and Amount (Off-Season Exmaple)
When complete, click Save and Continue at the bottom of the screen. You will then see a list with both time slots added to the Time Slots table on the Schedule Settings page.
That's it! Once published, customers who select this event for purchase will be charged the appropriate pricing based on whether the activity date falls during peak or off-season.