To help customize your shop to best fit your product offerings, TRYTN gives you the ability to customize the names of your product tabs displayed to your customers as well as the unit labels you sell your products as. To do this you create custom unit labels for your products.
This article covers the following topics:
- Select Language Settings for Custom Labels
- Create Labels for your Product Tabs
- Create Custom Unit Labels
- Translate Custom Labels
- Remove or Edit Custom Unit Labels
- Assign Custom Unit Labels to Products
- Create Custom Voucher Labels
- Translate Voucher Labels
Select Language Settings for Custom Labels
To start creating or editing custom labels, you will first need to select the language that will be used for all labels created for your shop. To do this, navigate to Settings > Custom Labels from your TRYTN account. Under Select Language at the top of the page, select your shop's default language using the dropdown menu provided.
IMPORTANT: All custom labels must first be created and/or edited under the default language. After any settings have been customized for the default language, you may create customized translations that include other secondary languages displayed on your shop website.
Create Labels for your Product Tabs
Not every business will refer to products in the same way, so TRYTN offers businesses the ability to customize the labels for their primary product tabs. This ensures the nomenclature utilized on the website makes sense to you and the customers who visit your shop.
To get started, log into your TRYTN account and navigate to Settings > Custom Labels. On the Custom Labels page, you must start by selecting your default language. Note: Labels can only be created when you have your shop's default language selected. After changes are made to the default setting, you will have the opportunity to create any necessary translations for other language settings.
Next, find the Product Tabs section, which includes 3 separate fields used to customize the product tabs for your business: Merchandise Tab, Scheduled Tab and Unscheduled Tab. Each of these refers to a tab in the booking flow, as well as in the back office (or admin view).
When first setting up your shop, you will notice the default product tabs in the back office navigation are set to Scheduled, Unscheduled and Merchandise:
These correspond to the customer-facing website where customers are able to sort your shop's products:
Using this customization feature, you can update these labels, if desired, to better fit your shop's products. To do so, simply enter the labels you wish to utilize in the fields provided (see examples below).
Once all changes are complete, click Save Changes at the bottom of the page to ensure your updates are retained and reflected on the customer-facing website and in the back-office / admin view.
At this point you can also translate the custom product tab labels into the various other languages, if needed. See Translate Custom Labels further in this article for details.
Create Custom Unit Labels
Not all products or activities are designed to be sold at the participant level. An activity might be booked for a boating excursion, for example, in which the customer's purchase includes full usage of an entire boat, rather than booking individual spots for each participant who will attend. Because of this, TRYTN has added the flexibility for businesses to create dynamic unit labels.
To get started, navigate to the custom labels section under Settings > Custom Labels from your TRYTN account, and then select your shop's default language from the Select Language dropdown menu. Note: Custom labels can only be created when you have your shop's default language selected. After changes are made to the default setting, you will have the opportunity to create any necessary translations for other language settings.
Next, look under Products to find Unit Labels. Here you have the ability to create one or more custom unit labels to better describe what the customer is buying.
Note: If you don't see a text box under the New Unit Label header (example below) then you do not have the language menu set to your default language. Simply update the language setting at the top of the page to reflect your default language, and then you should see the text box in this section.
In the New Unit Label field, enter the label you wish to create and hit Enter (or click the green button '+Add New Unit Label'). You will then see the new label with an option to remove, or you can always click into the field for any edits that need to be made. Continue this process until you have created all applicable unit labels.
Once you have created all of the custom unit labels you need, click Save Changes to retain your updates. Note: Once custom labels have been saved for your default language, you can move on to translations for other languages, if desired.
From here, you're ready to assign your custom unit labels to products.
Translate Custom Labels
See Publish Shop Content in Other Languages for details on how to translate your custom labels.
Remove or Edit Custom Unit Labels
To remove a custom unit label, simply navigate to Settings > Custom Labels. Start by selecting your default language. Note: Custom labels can only be removed or edited when you have your shop's default language selected. After changes are made to the default setting, you will have the opportunity to create any necessary translations for other language settings, if needed.
Next, find the Unit Labels subsection under the Products section.
Label names can easily be edited, if needed, by clicking the text box and making any required updates to the current name. If you decide to remove a label you've already created, just click the orange Remove button under that label field and it will be deleted.
Note: If you don't see a Remove button, that means you are not currently on your default language. Custom unit labels cannot be created or deleted on unless you are on your shop's default language setting. Click Save Changes before moving on to retain these settings.
To continue to edit a translation, select the translated language from the Select Language dropdown menu and make any necessary changes to the unit labels shown.
Again, be sure to Save Changes before moving to the next language or exiting the page, in order to retain your edits.
Assign Custom Unit Labels to Products
Once you have created and translated your custom unit labels on TRYTN, you can start assigning these labels to your shop's products. This can be beneficial for items like charters where the customer purchases the entire boat for a given period of time, instead of purchasing a separate ticket for each participant.
To get started, navigate to the product where you'd like to add your custom label. Here's how:
1. Click Products in the main site navigation and select the product type.
2. Locate an active product and click the associated Actions menu to select Advanced Settings for that product. Note: Any archived product will need to be restored before a category can be attached.
3. From your product's Advanced Settings screen, look under the Display Settings section to find the Unit Label dropdown menu (highlighted below). Note: By default, this will be set to 'Participant.'
Note: If you do not see the Unit Label field there are a few possible reasons why:
- You have not created any custom unit labels. Please go to Settings > Custom Labels and create a custom unit label first.
- You are on a merchandise item. Only scheduled and unscheduled activities can utilize custom unit labels.
4. Click the dropdown menu to open a list of all custom labels created for your account. Select the alternative label that applies to your product by clicking on it.
5. When you are finished, click Save Changes at the bottom of the page to activate your custom label for this product. Going forward, all customers will see this label for this product in the booking flow and emails.
Create Custom Voucher Labels
By default, TRYTN uses "Vouchers" to describe codes that can be set up by account users and utilized by customers for product discounts or for situations when an activity has been canceled (e.g., Reschedule Cruiser Boat Ride). On the Custom Labels section of TRYTN's website, you have the ability to customize how your shop refers to these codes (i.e., discount, promo, or coupon codes).
To make these changes, simply log in to your TRYTN account and navigate to Settings > Custom Labels. Start by selecting your default language. Note: Custom labels can only be removed when you have your shop's default language selected. After changes are made to the default setting, you will have the opportunity to create any necessary translations for other language settings, if needed.
Next, scroll down toward the bottom of the page to locate the Vouchers section (underneath Miscellaneous).
From here, you may enter alternate text for 'Voucher Code' and also for 'Have voucher code?' (see examples below).
Once this is complete, click Save Changes to activate your settings for the default language. Note: Translations cannot be created until you have saved the changes to your default language.
Note: To create new product vouchers or to translate voucher content, visit Products > Settings > Vouchers (see our Vouchers article for more information).
Translate Voucher Labels
Once you create a custom voucher label in your default language, you also have the ability to translate these custom labels to other applicable languages to ensure all customers receive a clean and consistent user experience. First, be sure your default language voucher labels have been saved. Then go back and select a new language from the Available Languages dropdown menu (at the top of the Settings > Custom Labels page) to translate your new voucher labels into that language.
Next, find the labels you have already created under the Vouchers section. Simply click the text box to update the label into the language you selected from the dropdown. A translation is required for each label that you have created. An example translation is provided below.
STEP 1: Default Language (English is used in this example)
STEP 2: Translated Language (Spanish is used in this example)
Once you create your translations, select Save Changes. Then you may repeat this process for any additional languages used by your shop.