TRYTN offers several options for adding any necessary waivers to your shop activities. The following article provides an overview of these options and includes links to additional information.
This article covers the following topics:
- Adding Participant Waivers - Overview
- Send Integrated Digital Waivers with Smartwaiver
- Upload PDF Waivers
- Send Links to Other Electronic Waiver Services
Adding Participant Waivers
From your TRYTN shop, there are 3 options for adding participant activity waivers, which include the integration of Smartwaiver digital waivers or attaching PDF waivers or links to other electronic waivers via email. Information for each of these options is provided below.
Send Integrated Digital Waivers with Smartwaiver
Smartwaiver is a secure digital waiver tool that fully integrates with your TRYTN account so that waivers are sent automatically to participants after booking. Using Smartwaiver, signed waivers are easy to track as they are visible on TRYTN's transaction details pages and also at check in. To create an account with Smartwaiver or learn more about Smartwaiver Integration, see our article on Integrating with Smartwaiver and Adding Waivers to Products.
Upload PDF Waivers
If you prefer to include PDF versions of participant waivers, these can be included as attachments in your shop's customer confirmation emails. Note that signed PDF waivers will not be visible within the TRYTN system.
You can add PDF waiver files to your shop by navigating to Settings > Account Information. Under the Business Information tab, locate the Standard Activity Waiver section found at the bottom of the page.
From here, click Choose File and select the waiver file from your computer. The maximum file size is 3MB and only .doc, .docx, .pdf and .txt files are permitted. Once the file is added, a small file icon will be added above the Standard Activity Waiver header (see below).
Once your PDF file has been added, you must click Save Changes to activate this change.
Send Links to Other Electronic Waiver Services
Links can automatically be sent out in automated emails, however, signed waivers from services outside of Smartwaiver are not visible within the TRYTN system.
To add links to an email, open the email template from your TRYTN account and click on the Link Icon in the WYSIWYG editor (shown below).
From here, paste in the URL for the link. Then, under Text to display, enter the text you want to include on the link in the email (this will appear instead of the URL in your email message). Finally, you can enter a Title, which will only appear to the customer upon scroll over.
When complete, select Save to preview the link in your email. To make changes to your link, simply select the link and click again on the Link Icon in the WYSIWYG editor. Make any needed updates and apply your changes by clicking Save.