On TRYTN's Preferences page, you can update display and functionality settings for your business. To view the current Preferences settings for your shop, visit Settings > Preferences while logged in to your TRYTN account.
This article covers the following topics:
- Show Seats Available Threshold (in Percent)
- Display Assigned Asset Name(s) for Customers
- Require Customer Questions for Internal Orders
Show Seats Available Threshold (in Percent)
By default, the number of remaining seats for an activity is not displayed for activities. However, you have the option to show customers the number of remaining seats, if you prefer. To change this setting, navigate to Settings > Preferences and find the Booking Calendar Display option under Display Settings.
Click on the dropdown menu to change this threshold from 'None' (i.e., the number of remaining seats is never displayed) to any of the percentage options (ranging from 5%-100% of the total for that activity's capacity). When a product has an available capacity below the value you select (from a percentage of total capacity), the available number of openings will be displayed on the booking experience to customers (i.e., 2 Available).
If you were to select '50% Remaining' and an activity has a total capacity of 18 people, for example, only once 9 people have booked the activity will the number of remaining seats be visible to customers.
Shop customers will see your elected threshold when selecting a time to book an activity on the standard web and mobile experience. In the example below, 'None' (the default setting) was selected to hide the available seats in the calendar shown on the left and '100% Remaining' was selected to show all available seats (when no seats have been booked).
Once you make your selection, make sure to click Save Changes for the changes to take effect.
Display Assigned Asset Name(s) for Customers
By default, asset names for an activity are not displayed to customers in the purchase process. However, you have the option to include assigned asset names, if preferred. To change this setting, navigate to Settings > Preferences and look under Display Settings to find the checkbox labeled Display assigned asset name to the customer.
By checking this box, the system will display the assigned asset name to the customer during booking, on tickets, on confirmation emails, etc.
Once you have updated this setting, make sure to click Save Changes for the changes to take effect.
Require Customer Questions for Internal Orders
By default, required customer questions are not required to be answered for internal orders (Note: Activity Date questions are an exception). However, you have the option to include all applicable customer questions for internal orders, if needed. To change this setting, navigate to Settings > Preferences and look under Functionality Settings to find the checkbox labeled Are required customer questions also required for internal orders?.
Check this box to require all assigned customer questions to be answered on internal purchases. Once you have updated this setting, make sure to click Save Changes for the changes to take effect.
Default to enabled the 'Advanced Price Option - Allow Adjustable Pricing on Internal Sales' option for all new prices
By default all new prices are given the option to allow adjustments to the prices internally but is off by default. When this preference is turned on all new prices will automatically have this feature turned on for each price.
This feature can still be turned on or off independently for each price regardless if this preference is turned on or off.