Basic Training

TRYTN offers a variety of learning tools and resources to help you master our system efficiently.

This article covers the following topics:

• TRYTN eWebinars
• Training Portal
• Support Documents and Virtual Assistant
• Live Call
• Recommended Topics
• Common Questions

TRYTN eWebinars

Watch our short yet engaging videos to learn about how to use TRYTN effectively.

• TRYTN eWebinar Basic Training After your schedule is set up, you will learn essential functions such as how to enter bookings, modify bookings, block availability and more.
• TRYTN eWebinar Basic Training 2-optional features Additional features to enhance your business are explained in this informative presentation.

Training Portal

A convenient resource within your TRYTN account that provides support documents to guide you through any inquires you may have. In your TRYTN account, click on Training to access the portal at the bottom of the main menu to view the modules to start your training. You can also follow these steps:

1. Log in to your TRYTN account

2. Click Training at the bottom of the main menu

3. Explore the available modules to begin your training

Getting Help with Support Documents and Virtual Assistant 

Find answers quickly using our organized resources:

• Visit https://support.trytn.com/ to search topics and resolve issues on your own. 

• Click the blue speech bubble in the lower-left corner of your TRYTN account to ask questions and get instant replies from our virtual assistant. If needed, she’ll connect you with our support team, who will respond as soon as they’re available.

Live Call

Have specific questions? Schedule a live call with our Account Management Team at a time that works best for you. Schedule a call here: Account Management Team.

Recommended Topics 

To become more familiar with using the TRYTN system, we recommend reviewing these key topics:

1. Enter Transaction
2. View Transactions
   1.  
      1. Dashboard
      2. Check In
      3. Transaction Search
3. Edit Transactions
4. How to close dates
5. Custom Communications 

Frequently Asked Questions

Here are answers to some frequently asked questions:

Q: How do I access the Training Portal?
A: Log in to your TRYTN account, navigate to the main menu, and click Training at the bottom to access the portal and view available modules.

Q: What should I do if I can’t find an answer to my question?
A: Use the Help button in the lower-right corner of your TRYTN account to type your question for instant feedback or to connect with our support team. Alternatively, visit support@trytn.com to search for answers.

Q: How can I learn about advanced features?
A: Watch the Optional Features eWebinar to explore additional tools and features to enhance your business. Reach out to your account management team with any set up questions.

Q: Can I speak directly with someone for support?
A: Yes, schedule a live call with our Account Management Team via this scheduling link: Account Management Team. The virtual assistant may connect you with a live agent right away, depending on availability.

For further assistance, our support team is here to help you succeed with TRYTN!